Frequently Asked Questions
A few questions keep coming up, so we’ve gathered the answers in one place.
From delivery and freshness to grind size and workplace coffee, here’s everything you need to know before placing your order.
Q: Do you do subscriptions?
A: Not just yet, but they’re on the way. For now, you can order whenever you’re running low — no commitment, no awkward cancellation process.
Q: Where do you ship?
A: We currently deliver across the UK. International delivery isn’t available yet, but Roma has ambitions beyond the Midlands.
Q: How fresh is the coffee when it gets to me?
A: Our coffee is supplied in small batches and prepared as close to dispatch as possible, so it reaches you fresh and full of flavour — not after spending months forgotten on a supermarket shelf.
Q: Where do you ship?
A: UK-wide for now. EU and beyond coming soon. Your flat white in Florence is pending.
Q: How fresh is the coffee when it gets to me?
A: Yes. You can order whole beans or select the grind that best suits your brewing method, including cafetière, moka pot and filter coffee.
Q: Do I need fancy equipment to enjoy Roma?
A: Not at all. A cafetière, moka pot or filter brewer will do the job beautifully. Great coffee shouldn’t require a second mortgage and a laboratory-grade espresso machine.
Q: Do you supply coffee to workplaces and businesses?
A: Yes. We provide coffee beans, ground coffee and tailored workplace supply options for offices, hospitality venues and organisations. We can also help arrange coffee machines, servicing and ongoing maintenance.